Bus firm finally pulls out the stops

Councillor Joan Maslin (right) at the bus stop in Southway Peterlee with residents (left to right) Ken and Ellen Fishwick, Sylvia Tait and Theresa Pratt.
Councillor Joan Maslin (right) at the bus stop in Southway Peterlee with residents (left to right) Ken and Ellen Fishwick, Sylvia Tait and Theresa Pratt.
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A transport company is finally coming good with its promise to reinstate part of a bus route.

Arriva North East had caused confusion after informing Durham County Council it would be returning Helford Road and Southway, in Peterlee, to the 22 Durham-Hartlepool bus route after it was cut in March.

Durham County Councillor for Peterlee’s Passfield ward, Joan Maslin had in turn told residents the news, much to the delight of elderly people, who faced having to walk all the way to Our Lady of the Rosary Church to catch the bus.

But Arriva said this was not the case, as timings of the new route were vital to the reliability of the service.

But now Coun Maslin, a Durham Independent Group representative, said Arriva’s area managing director Nick Knox has emailed her direct to confirm the stops will be restored.

In an email to her, Mr Knox admitted there is “further work to complete on the schedule”, but said it is Arriva’s intention to re-start the service on October 27.

Coun Maslin said: “I’m really pleased and the residents are thrilled to pieces.

“We didn’t think we were getting the service back.

“If the service is back before the winter then that’s really good.”

Mr Knox said: “Following extensive monitoring and timing trials we are pleased that we have been able to find a workable solution. We always take on board passenger feedback and wherever we can we try to accommodate residents’ needs.

“We are delighted that we’ve been able to resolve this and hope customers make the most of the service.”