A BANKING expert with more than 38 years of experience in the financial services industry has joined a Hartlepool contact centre.
Les Stilwell becomes the non-executive director at Respondez which has a base in Brenda Road.
He will act as an independent voice on the company’s important business decisions, focusing his time on further developing the business strategy for Respondez.
Les has a career in retail banking and financial services spanning almost 40 years in well known institutions such as Visa, Citibank and Lloyds TSB.
He told the Mail: “I am delighted to be appointed to this role and will be taking an active part in driving the business as part of the team.
“Respondez is a forward-thinking company and there are a number of interesting developments and projects on the horizon which I am keen to get involved in.”
Sales and marketing director, Sue Marshall, said: “Having Les on board is really exciting.
“We all value his experience not just in terms of the financial sector but also in helping to take businesses to the next level.
“We are looking forward to leveraging his expertise and increasing our reach into banking and retail finance.”
Respondez is a global business, with multinational companies using the centre in Hartlepool as a base for their European operations.