Nature reserve earns 2016 TripAdvisor certificate of excellence

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A popular nature reserve on the outskirts of Hartlepool has won prestigious recognition.

RSPB Saltholme, situated near the mouth of the River Tees, has been awarded Certificate of Excellence by TripAdvisor, the world’s largest travel site.

Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year.

Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.

David Braithwaite, RSPB Saltholme site manager, said: “We really value our visitors and want them to have a fantastic experience when they come to Saltholme, which is why we are over the moon to receive this award. One of our main priorities as a visitor attraction is to make sure that our visitors leave happy, having had a great day out. It’s a fabulous feeling knowing that our visitors are enjoying everything Saltholme has to offer – and wanting to tell others about it too.”

RSPB Saltholme is one of the RSPB’s top sites recommended for families across the UK. It offers the chance to discover more and get wild on the reserve, with pond dipping, wildlife explorer packs, trails and activities, as well as a playground and family friendly cafe. There are also regular family events throughout the year.

Heather Leisman, Vice President of Industry Marketing, TripAdvisor said: “With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”.

“This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”

To find out about news and events at Saltholme, visit www.rspb.org.uk/saltholme