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Almost half of health trust staff would not be happy to see relatives treated in Hartlepool and Stockton hospitals

The University Hospital of Hartlepool

The University Hospital of Hartlepool

ONLY around half of the staff at a health trust would be happy for a friend or relative to be treated at either of the hospitals it runs according to new figures.

In addition, only 53 per cent of the North Tees and Hartlepool NHS Foundation Trust workforce say they would recommend the trust as a place to work.

A comprehensive insight into morale levels amongst staff within the trust was revealed as the findings of the 2013 national NHS staff survey were released yesterday by the Royal College of Nursing.

The report highlighted that overall staff engagement within the trust, which includes staff motivation and the ability to contribute towards improvements, was amongst the lowest 20 per cent of trusts throughout the UK.

However staff praised the trust for providing career opportunities and progression while the number of staff who end up working extra hours is also below the national average.

The organisation was also amongst the top-performing trusts for the percentage of staff who experienced discrimination in the workplace and the number of staff who suffered from physical violence from patients, relatives or other members of staff or harassment or bullying from their colleagues.

But just 64 per cent of staff claim that the care of patients is the trust’s top priority - marginally lower than last year and below the national average.

The number of staff who think the trust acts on concerns raised by patients or service users is also lower than last year, down from 69 per cent to 66 per cent which is also lower the average across the UK.

Only 57 per cent of the workforce would be happy for their friends or relatives to receive the standard of care provided by the trust, which is also a fall compared to last year’s figures.

In total, 407 members of staff took part in the survey, 49 per cent of the workforce.

According to the survey, 86 per cent of the workers at the trust agree that their role makes a difference to the patients, which is five per cent lower than the national average.

And the number of staff who have received health and safety training over the last 12 months has fallen, from 78 per cent to 69 per cent.

On the whole, staff didn’t suffer or experience much violence or harassment in the workplace, with the trust’s scores being below the national average.

And 76 per cent of the colleagues are satisfied with the quality of work and patient care delivered within the trust.

Barbara Bright, acting director of human resources and education for North Tees and Hartlepool NHS Foundation Trust, said: “We want to be the best employer we can be and support our staff so that they can provide the high level of care our patients deserve.

“The staff survey is a very important way of finding out what colleagues are feeling. It helps us to understand what’s going well and where we can improve.

”We have received some positive feedback in areas such as providing equal opportunities, carrying out appraisals and staff not having to work extra hours.

“We will be looking at the results immediately and using the feedback to see where we can make improvements.”

 

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