Hotel booked in for a double award

Wynyard Hall
Wynyard Hall
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A HOTEL could be in line for a double success after being shortlisted in a prestigious awards event.

Wynyard Hall Country House Hotel has been shortlisted in the small hotel of the year category in the 2011 North-East England Tourism Awards, beating off a record number of entries.

KELLY SMITH: Nominated in the customer service category

KELLY SMITH: Nominated in the customer service category

The venue was selected based on its on-going commitment to excellence, community involvement and holistic approach to quality development.

The four-star hotel is a Grade II listed 18th Century building, set in 150 acres of private parkland.

It was developed as a conference and banqueting centre in 2007 and has gone from strength to strength. While the hotel’s success is put down to teamwork, the venue’s wedding department manager Kelly Smith could also scoop an individual honour after being shortlisted in the customer service category.

Kelly, 24, who lives in the Hart Lane area of Hartlepool, was nominated for her “personable service, commitment and great organisational skills”.

Allison Antonopoulos, managing director of Wynyard Hall, said: “We are very excited to be shortlisted for such a prestigious award.

“After winning silver in the small hotel of the year category last year, the management and staff worked hard to develop the business even further, while maintaining high standards of service.

“Being nominated again this year is a phenomenal achievement.”

Scott Davidson, the hotel’s general manager, said: “Nominating Kelly for the outstanding customer service award was an easy decision with continuous positive feedback from our wedding couples.

“She has a great passion about her job and always goes above and beyond to ensure every wedding is perfect.

“We are delighted she has an opportunity to be recognised for her commitment with such a prestigious accolade.”

The overall awards winners will be announced at a ceremony in October at a venue still to be decided.