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Housing Hartlepool to regenerate Titan House for flats and customer hub

REGENERATION: Titan House

REGENERATION: Titan House

A HOUSING association is set to move into a town centre building after taking over a long-term lease.

Housing Hartlepool will use the ground floor of Titan House, in York Road, to create a customer access hub.

The group will also regenerate the entire building - which houses 49 flats - refurbishing the outside and communal residential areas, installing CCTV and replacing the lift.

The former retail space on the ground floor will be changed into a one-stop-shop for customers to access housing services.

The announcement comes as Housing Hartlepool, along with Tristar Homes, announced it will become part of the newly formed Thirteen Group from April 1, alongside Erimus Housing and Tees Valley Housing, as the landlords’ parent companies, Vela and Fabrick, merge to become the region’s largest registered housing provider.

There will be no change for Housing Hartlepool tenants as their agreements and existing rights will remain with the current landlord.

Bosses at the firm say the move will mean expertise, resources and costs can be shared, leading to savings without reducing services.

Cath Purdy, Vela Group chief executive, said: “Customer service remains our priority.

“Our commitment to the communities of Hartlepool will continue. Having a strong, accessible and visible network in Hartlepool will ensure our customers continue to receive a quality service.

“This also demonstrates a strong financial commitment to the regeneration of the town.

“We understand the economic challenges we face as a business and those faced by our customers. We are creating a more sustainable organisation so we can harness additional capacity to better serve our communities.”

 

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