Noisy Hartlepool neighbours face new crackdown

Noisy neighbours make life a misery for some people. Hartlepool's new noise abatement service could change all that.

Noisy neighbours make life a misery for some people. Hartlepool's new noise abatement service could change all that.

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A late-night call-out service that aims to clampdown on rowdy neighbours is set to be relaunched this weekend.

The Hartlepool Borough Council noise abatement service will operate from 10pm on Fridays and Saturdays until 3am the next day throughout the summer.

It starts tomorrow and will run until 3am on Sunday, August 30.

Residents can call a dedicated mobile telephone number to report loud music, rowdy parties and other noise-related problems.

The service received 103 calls in 2014, and most of the complaints involved one-off incidents that environmental health staff resolved informally.

Council bosses say they do not want to spoilt residents’ fun, but are urging people to show consideration for others.

People can face a range of sanctions and could even face an appearance in court.

Head of public protection at the council, Sylvia Pinkney said: “Our message is that you can have a good time without making your neighbours’ lives a misery.

“Remember that if you are having a barbecue in your garden, noise can carry some distance, particularly at night.

“Some people also tend to return home from a night out and decide to continue the party, putting on loud music until the early hours.

“We would appeal to them to show some consideration and turn down the volume.”

When a complaint is received, council officers initially assess the extent of a problem before deciding whether further action is required. Where a complaint is felt to be justified, people are asked to reduce the amount of noise they are making and failure to do so can result in them being served with an abatement notice.

The council also has the power to seize music equipment, while the ultimate sanction is prosecution at a magistrates’ court under the 1990 Environmental Protection Act.

Bosses say that conviction can also result in a fine of up to £5,000.

People can contact the service on 07789 921338.