A 90-YEAR-OLD care home resident fell to her death from a conservatory roof after climbing out of a first-floor window.
The devastating incident at Parkview Residential Home, in Seaton Carew, is said to have left staff “traumatised”.
The woman, who was said to be a new resident at the care home, had managed to break through security chains on the window before climbing out and onto the conservatory roof.
She then tragically fell as she attempted to climb down to the floor and suffered severe head injuries.
The woman was taken to James Cook University Hospital, in Middlesbrough, by ambulance where she later died from her injuries.
Police are now investigating the circumstances surrounding the incident, which happened on Monday evening, but are not treating the death as suspicious.
Hartlepool businessman Matt Matharu, who owns Parkview Residential Home, in Station Lane, expressed his deepest condolences to the woman’s family and described the fall as “an awful accident”.
He told the Mail: “The carers are so deeply upset.
“It’s awful, the staff are traumatised by the whole event.
“Our deepest wishes of condolence are with the family.”
Mr Matharu said they are now reviewing the security measures which are in place at the care home, and they will improve security where they can.
He added: “Parkview has been open for 20 years and we have never had anything like this before now.
“The security measures are in place but this lady has managed to break her way through.
“It appears she has got out of the window, climbed on to the conservatory and tried to get down and we believe she has then fallen from the conservatory roof.”
A Cleveland Police spokeswoman said: “Police were called at around 7pm on October 22 following concerns for an elderly resident who had fallen from a window at a care home in Seaton Carew.
“The 90-year-old woman was taken to James Cook University Hospital where she later died from her injuries.
“We are not treating the death as suspicious; however officers are looking into the circumstances surrounding her death and investigations are at an early stage.”
A North East Ambulance Service spokeswoman added: “We were called to Parkview Residential Home at 6.11pm on Monday.
“We received reports of a female who was unconcious and had suffered head injuries.
“She was taken to James Cook University Hospital.”