PHARMACIST Paul Pendergood has made a massive difference to many people in the few years he has been in Hartlepool.
So much so that he has been nominated for a Hartlepool Mail Best of Health Award 2012 by staff who work in the sensitive world of substance misuse.
The 30-year-old who runs Clayfields Pharmacy, in the town’s Oxford Road, has steadily built up the business and improved services since taking over almost three years ago.
Now he is planning a refurbishment of the pharmacy to increase and enhance the services available.
His dedication and work ethic has not gone unnoticed by professionals who have patients and clients who attend his pharmacy.
One member of staff at the substance misuse service, in Whitby Street, Hartlepool, said Mr Pendergood is ‘outstanding’, ‘inspirational’ and an ‘asset to the profession’.
The woman, who wanted to remain anonymous because of the nature of her work with those blighted by substance misuse, said “I believe his outstanding contribution towards the treatment of patients and level of service he personally strives to give is quite remarkable.
“I am also putting forward Mr Pendergood on behalf of the service users at the community substance misuse service based in Whitby Street.
“The inspirational stories of just how supportive Mr Pendergood is with our service users attending his pharmacy as part of their dependency treatment programme go to show the professionalism and humanity that is ever present within him.
“Mr Pendergood’s friendly and non-judgemental manner is a credit to himself. He is so supportive of the service users which is in turn a helping hand towards their progress in their well-being and re-integration with society.
“Many say how polite and approachable he is, and that they feel they can talk to him about many ailments and are comforted in the knowledge that he is more than willing to listen and give the best advice possible. At times he will go that extra mile to attain the correct medication needed for patients.
“Having worked alongside many pharmacists in Hartlepool, myself and my colleagues believe Mr Pendergood deserves to at least be nominated. He is an asset to the profession and to the Hartlepool community he serves.”
A shocked Paul told the Mail: “I’m quite taken aback by it to be honest.
“It’s great to have someone speak highly of you and to appreciate what you do.
“We deal with a lot of people who have drug and substance misuse problems and try to make it as easy as possible for them.
“We keep it as discreet as possible and try to help them overcome their issues.”