Hartlepool car dealership named country's best out of 170 Vauxhall showrooms

Leading Vauxhall dealer Drive Motor Retail Group’s showroom in Burn Road has been ranked first out of 170 Vauxhall showrooms in the manufacturer’s latest performance rankings.

The firm’s nearby Redcar and Stockton-on-Tees branches were also ranked third and fourth respectively.

The performance rankings are based on sales volume and market share, combined with quality scores from both sales and service customers.

Rob Keenan, joint managing director of Drive Motor Retail Group, said: “We are delighted to have performed so well, especially in what has been an exceptionally challenging year for the motor trade.

“It is fantastic to see that the level of sales volumes and customer service is high across our network.”

Fellow joint MD Stuart Harrison said: “The Drive Group takes customer satisfaction very seriously and we always try to go the extra mile.

“I’d like to say thank you to every team member across the UK for the huge contribution they have made.”

Drive Motor Retail was named Opel Group’s European Dealer Group of the Year in 2019.

Group Operations Manager at Vauxhall, David Fishwick, said: “Drive Group’s performance this year has been outstanding.

“As a manufacturer, Vauxhall rely on dealer groups like Drive to provide high-quality customer service and represent the brand in the best possible way.

"The awards Drive has previously won, combined with the latest performance rankings, demonstrate that the level of service they are providing has been consistently high for several years.”