Pharmacy opening times and how to use urgent care and accident and emergency services in Hartlepool on Christmas and Boxing Day

We’re dreaming of a safe Christmas – but if the worst happens where can you get help in Hartlepool over the festive season?

Tuesday, 24th December 2019, 8:00 am
Updated Tuesday, 24th December 2019, 12:20 pm
Health chiefs are urging patients not to call 999 unless absolutely necessary

With services likely to be stretched, health bosses are urging patients not to waste precious resources.

The NHS across the North East and North Cumbria has launched a major public awareness campaign in a bid to help ease pressure on busy frontline teams and make sure people use valuable NHS resources wisely.

What can I do to help?

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Visit or call 111 for urgent medical advice before turning up to any frontline services.

Don’t call an ambulance or attend accident and emergency departments or urgent care centres unless you have to.

Extra GP appointments will be available on evenings, weekends and bank holidays. Contact your surgery for help.

Many common winter illnesses can be safely treated with over the counter medication and advice from a pharmacist. See below for opening hours over the Bank Holidays.

What if I DO need emergency treatment?

Call 999 as usual in the event of a genuine emergency if you need an ambulance.

If the patient is mobile, the accident and emergency departments at University Hospital Of North Tees in Hardwick Road, Stockton, and James Cook University Hospital in Marton Road, Middlesbrough, will be open around the clock on both Christmas Day and Boxing Day.

What if I need urgent – but not emergency – treatment?

The urgent care centres at University Hospital Of Hartlepool in Holdforth Road and Peterlee Community Hospital in O'Neill Drive will be open all day on both days for treatment of minor illnesses and injuries that cannot wait until a GP is available.

Which pharmacies are available and when?

Christmas Day

Harry Hill Chemist, Kenilworth Road, Billingham, 4pm-6pm.

Seaton Pharmacy, Elizabeth Way, Seaton Carew, noon-2pm.

Lloyds Pharmacy, Wiltshire Way, Hartlepool, 4pm-6pm.

Well Pharmacy, The Chare, Peterlee, 2pm-4pm.

Boxing Day

Asda, Marina Way, Hartlepool, 9am-6pm.

Boots, Queensway, Billingham, 11am-4pm.

Boots, Marina Way, Hartlepool, 6am-11.30am, noon-5pm.

Boots, Middleton Grange, Hartlepool, 10am-4pm.

Asda, Surtees Road, Peterlee 9am-6pm.

Boots, The Chare, Peterlee , 10am-3pm.