‘Bookie owes me big payout’ – Hartlepool cricket fan in online battle with Sky Bet

Ashley Turnbull with the Sky Bet website on his laptop.
Ashley Turnbull with the Sky Bet website on his laptop.

A CRICKET fan hopes the odds aren’t stacked against him in a fight against an online betting firm after being left almost £600 out of pocket.

Ash Turnbull regularly has a flutter on sporting events on his Sky Bet account.

And the 23-year-old couldn’t believe his luck when he spotted the Sri Lanka cricket team were priced at 6/1 to beat the Netherlands in the cricket World Cup.

The Dutch were priced as 1/10 red-hot favourites to beat the Sri Lankans, something Ash knew was a mistake as it should have been Sri Lanka who were odds on to win.

But with the bet offer available, Ash staked £90 on the Sri Lankans to win and sat back and watched as they skittled the Dutch out for a meagre 39 runs before quickly notching 40 runs inside five overs to claim the victory.

Shortly after the game had finished, Ash had a message on his online account to say his bet had won. But when he checked his balance, the firm had paid out at 1/10, depositing £99 back into his account.

Even though he knew it was an error, Ash insists he has done nothing wrong by placing the bet and says the firm should pay out the £540 he should have received rather than a profit of just £9.

And he’s refusing to give up his fight even though an independent arbitration firm have indicated they would back the bookie.

Former English Martyrs student Ash, from Commondale Drive, in Seaton Carew, said: “There’s no getting away from the fact that the firm made a mistake.

“They had a price of 6/1 on Sri Lanka to win. I couldn’t believe it when I saw that price, so I placed the bet. I knew it couldn’t have been right, but that was the price on offer so I took it.

“I even took a screenshot of the betting slip on my phone as proof that I had placed the bet at the price on offer.

“If I was in a shop and there was a price on a product which was wrong, then from what I can gather they would be obliged to sell it to me at that price.

“When I rang and complained, they said it was a genuine error. Maybe it was an error, but that doesn’t matter. It’s not my problem if they have made an error, as far as I’m concerned I placed a bet in good faith and they should honour that.”

Ash, who works as a plater at Wilton, is planning on travelling to Australia and says his ‘win’ would have helped pay for his year-long trip.

But he added: “It’s not really about the money, it’s more the principle of it all.

“People say the bookies always win, but I’m fighting my corner on this one because I think I’m right.”

A Sky Bet spokeswoman said: “We regret that an error was made and the odds entered the wrong way round, which meant that for a very short time, the odds available on Sri Lanka to win were 6/1, rather than the correct odds of 1/10.

“We do all that we can to avoid such errors but, as clearly outlined in our Terms and Conditions, Sky Bet cannot accept responsibility for any obvious errors or omissions in respect of the announcing, publishing or marking of prices, despite our every effort to ensure total accuracy.

“We reserve the right to correct obvious errors and settle bets at the correct odds, as in this case.”