Future looks healthy for physio business

Left to right, physio Lewis Wilson, manageress Vicki Smith, physio Samantha Dakers and owner Paul Gough
Left to right, physio Lewis Wilson, manageress Vicki Smith, physio Samantha Dakers and owner Paul Gough

A FLOURISHING physiotherapy clinic is continuing with its ambitious plans for growth.

The Hartlepool-based Paul Gough Physio Rooms, whose company head office recently upgraded to a purpose-built facility in Raby Road, has now bought its second premises in Guisborough.

On top of that, the firm could also be on the verge of clinching extra contracts with major organisations.

It prompted business owner Paul Gough to praise his staff for their continued support and said the future for the firm could be even brighter.

He added: “The business has always been about people, both staff and patients, and hopefully anyone who we has helped over the last few years will confirm that.

“The premises we’ve bought have been in great locations, designed by a team of interior designers and we’ve upgraded all of our computers to Apple technology which makes running a business so much easier and much more fun for the staff to use”.

“And more important than both of those is the people in the business and the consistently great service they give day after day”.

The buying of the Guisborough office is the latest stage of the rapid growth of the business, which was established just five years ago and now provides full-time work to three secretaries as well as four full-time physios.

The purchase of the company’s second offices comes less than 12 months after it bought the first.

Company owner Paul Gough, from the Bishop Cuthbert area of Hartlepool, said the hard work and commitment of his staff was responsible for the business’s success, which also has clinics in the Darlington and Durham area.

“But even with all this,” he added, “it really doesn’t guarantee success. It just gives a business a better chance, a platform for which to help people and in our case receive approaches from reputable companies like ASDA and BUPA and secure contracts to provide a service for them. It’s what we do from that point that counts.”

Paul added: “The expansion in Guisborough coincides with an imminent contract for us with a huge distribution centre on Teesside and adds to a recent contract with the housing authorities Housing Hartlepool and Coast and Country.”

The company’s clinics see hundreds of people with problems such as bad backs and shoulders, but Paul said it was often business-to-business interaction which had a pivotal role in his company.

He said physiotherapy can play a vital role in keeping staff at work and increasing profits, particularly through a recession.

“The really clever companies are working out that in a recession its important to have all of their staff, some of whose numbers have been cut significantly due to redundancies, at the top of their health.

“It amazes me why some companies will spend more money on repairing computers and fighting viruses on IT networks than they will investing in the health of the people likely to use them.”