Hotel owners prove to be star performers

Daniel and Kathleen Raudin pictured with their award.
Daniel and Kathleen Raudin pictured with their award.

A HOTEL has won a four-star rating for tourism for the seventh year running.

Daniel Raudin, the owner of York House, in York Road, Hartlepool, had every reason to celebrate after reaching the accolade under the Quality In Tourism scheme.

It followed a visit by a mystery hotel inspector shortly before Christmas who gave the hotel a high score, including a 100 per cent rating in the food section.

Its overall rating was 76 per cent and Daniel, 55, who studied in food in Grenoble, in France, said: “We retained our four stars for the seventh year running.

“Despite the present climate, we always keep our chin up and never give up. We are always looking at ways to improve our business.”

Part of the awards programme is the Breakfast Awards, sponsored by Kelloggs, which recognises hotels and bed and breakfast outlets that offer their guests a quality and choice of breakfast, as well as service and hospitality.

The 100 per cent score in the food section meant the hotel won the Breakfast Awards accolade.

Daniel, who runs the hotel with his wife, Kathleen, 59, said: “I think that is down to the choice that we offer and the way it is cooked.”

He added:“We have been here since 1997 and I always want to improve.”

His next target is to reach the silver award in the Quality in Tourism Scheme.

Daniel said: “To get that, we would have to get an overall rating of 90 per cent, but that is our next aim.”