Seek advice in PPI claims, warns Hartlepool money advisor

Joe Michna pictured utside the Park Road citizens advice bureau.
Joe Michna pictured utside the Park Road citizens advice bureau.

PEOPLE are being advised to “stop and think” and avoid being pressured into claiming for mis-sold payment protection insurance.

The Hartlepool branch of Citizens’ Advice Bureau says it has had a number of people seeking advice over the last couple of years after being confused about letters or phone calls they have received saying they might be entitled to compensation from mis-sold PPI.

It comes as figures released last week revealed more than 30 million people have received unwanted messages about claiming for mis-sold PPI.

The figures, obtained by CAB, show 67 per cent of British adults saying they have received an unwanted telephone call, text, email or letter about PPI. Ninety-eight percent of those said they hadn’t gave permission to be contacted.

Joe Michna, manager of the Hartlepool branch, in Park Road, said: “Of course there are people who are entitled to a compensation claim from mis-sold PPI. But there are a lot of people who are contacted who have never been involved in that sort of arrangement in the first place.

“We have had a number of people coming to us and a lot of them are confused stemming from emails, phone calls or letters they have received.

“I think the golden rules are to stop and think before agreeing to anything and to seek advice immediately. Don’t agree to anything you are unsure of.”

Residents who think they might be entitled to a claim can speak to experts at the Citizens’ Advice Bureau.

PPI reclaims specialist Debby McNamara, of Moneysave Settlement Solutions, is also on hand in Middleton Grange Shopping Centre from tomorrow until Saturday, September 7 speaking to people who think they are entitled to compensation.

Debby said: “We have already helped many people in the Hartlepool area to review credit arrangements that might have included PPI.”

Contact Hartlepool CAB on (01429) 408401 or email