Hartlepool care home fined for failing to meet standards

Manor Park Care Home in Hartlepool which has been fined for breach of standards.
Manor Park Care Home in Hartlepool which has been fined for breach of standards.

A care home in Hartlepool has been fined £4,000 for failing to have a registered manager in post.

The Care Quality Commission, CQC, has fined Four Seasons Health Care Limited for failing to comply with the national standard of a registered manager in post at Manor Park Care Home for seven months this year.

CQC has issued the fixed penalty notice for the breach of the Health and Social Care Act (2008) (Regulated Activities) which requires providers to have a registered manager in post to oversee the day to day running of the service.

In December 2010, the Catcote Road care home was registered as a care home for up to 49 people, with a condition it must be managed by someone registered with the CQC.

However, the home failed to comply with this condition and was operating without a registered manager between February and September of this year.

Four Seasons has accepted the breach and paid the fine in full.

Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North, said: "The law sets out national standards that everyone who uses services should be able to expect.

"Providers have a duty to ensure they meet these standards. Our decision to fine this provider sends a clear and public message that failure to meet national standards will not be tolerated.

“It is the provider’s legal duty to ensure that they have a registered manager in post in order to oversee the provision of care and ensure the health and welfare of people living at the home. It is unacceptable that they have failed to meet this requirement.

“We inspected Manor Park Care Home in August 2015 and found additional concerns about lack of recording evidence during safeguarding procedures, care plans not being updated to reflect people’s current support needs and staff not treating people with dignity and respect. We have made it clear to the provider where action is required to address these concerns.

“We are monitoring the home closely to check on their progress and if the required improvements are not met we will consider the use of further enforcement action.”