Caring Hartlepool business gets quality recognition

The HMS team, from left, Nikki Smith, Sam Hackett and Kelly Legg.
The HMS team, from left, Nikki Smith, Sam Hackett and Kelly Legg.

The approach of a Teesside woman and her colleague has seen a business grow to the stage where it is receiving industry recognition.

HMS, which operates in Hartlepool and throughout the north east, was set up by Sam Hackett after she was approached by experienced healthcare professionals Kelly Legg and Nikki Smith.

Sam left a successful fund management company to set up HMS.

After the appointment of Kelly, from Redcar, and Nikki, from Thornaby, as registered manager and social care manager, who have almost 20 years’ worth of industry experience between them, HMS has recently received its Care Quality Commission certification and has begun to provide care.

Sam said: “The prospect for care is changing positively in the UK, with a national and regional push to get people back into their own communities and building care support packages around those who need them.

“HMS wants to provide the best tailored support to individuals, working closely with the individual and the network around them to make choices and process as easy as possible for them.

“What really stands us apart from the rest of the providers in the region is our mission to support those who actually give the care, as well as those that receive it.

“That is why we intend to donate a percentage of our profits to community events for support workers and families.”

Kelly is registered with the Health Care Professions Council as an occupational therapist and has nine years’ worth of experience in the health and social care sector.

She said: “I am really excited to begin this role with a provider whose ethos of personal support really matches my own.”