Have your say on quality of care at Hartlepool hospital

The University Hospital of Hartlepool
The University Hospital of Hartlepool

A REGULATOR says it wants to hear from people about the quality of care provided by Hartlepool’s hospital as part of a new inspection.

The Care Quality Commission (CQC) is holding a ‘public listening’ event in Hartlepool ahead of the review of services provided by the North Tees and Hartlepool NHS Foundation Trust.

This is your opportunity to make a difference to local services

Professor Sir Mike Richards, Chief Inspector of Hospitals

Inspection leaders say they want to hear from anyone who has used services at Hartlepool’s hospital and also at the University Hospital of North Tees, in Stockton.

Since last September, the CQC has been carrying out more in-depth inspections of hospitals with the use of much larger and more expert teams.

Professor Sir Mike Richards, Chief Inspector of Hospitals, said: “The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.

“We know there is too much variation in quality – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.

“Of course we will be talking to doctors and nurses, hospital managers and patients in the hospital.

“But it is vital that we also hear the views of the people who have had care at any of the hospitals run by the trust, or anyone else who wants to share information with us.”

The public listening event to tell inspectors about their experience of Hartlepool hospital in the last year will be held on Monday, July 6, at the Grand Hotel, Swainson Street, at 6pm.

Professor Richards added: “This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.

“This is your opportunity to tell me and my team what you think, and make a difference to NHS services in the local area.”

Campaigners, councillors and town MP Iain Wright have all called for services previously removed from Hartlepool hospital to be reinstated.

The calls, which included a Mail Bring Them Back campaign, supported by a 12,000 petition, have increased after trust bosses shelved plans for a new £300 million state-of-the-art hospital at Wynyard last October.

lYou can also contact the CQC by the website www.cqc.org.uk, email enquiries@cqc.org.uk or phone 03000 616161.