‘Inadequate’ Hartlepool care home to close: Dozens forced to find new accommodation

Manor Park Care Home, Greenock Road, Hartlepool.
Manor Park Care Home, Greenock Road, Hartlepool.

Another care home in Hartlepool is to close after shortfalls in care with 32 residents being forced to find alternative accommodation.

Manor Park Care Home, run by the national chain Four Seasons Care, has taken the decision to shut its doors after care regulators gave it an inadequate rating following its latest inspection last month.

Stephen Thomas

Stephen Thomas

The Care Quality Commission revisited the home in Greenock Road unannounced to see the home had acted upon on regulation breaches identified in January including a shortage of sufficiently trained staff and people’s food and water needs were not always assessed.

The CQC report said: “During this inspection we found the provider had continued to breach a number of regulations.

“Staffing levels were still not sufficient to safely meet the care needs of the people who lived at the home.

“Risks were not being recognised, therefore risks were not being assessed and mitigated against to minimise the risks to people, staff and visitors.”

Manor Park is home to 32 residents, 23 of whom needed nursing care.

The home said the decision to close was also due to it operating at a loss.

Amanda Cunningham, Four Seasons Health Care regional managing director, said: “The proposal to cease operating the home has not been arrived at easily, but we think it is unavoidable based on a combination of factors. The home is operating at a loss.

“The number of residents in the home at 32 is well below its capacity of 49. Additionally there have been challenges with maintaining care quality to the standards that we expect all of our homes to provide.

“The wellbeing of residents is our priority and we will work closely with Hartlepool Borough Council’s social services team to ensure that the residents and their families are supported to find suitable alternative placements.

“Manor Park will continue to provide care while we allow plenty of time for the most appropriate arrangements to be made for all residents and we will do everything we can to ensure there is no disruption to their care during the transition.

“We will also consider applications for staff to transfer to our other homes, subject to there being suitable vacancies.”

A Hartlepool Borough Council spokesman said the authority will work closely with residents and families to find alternative accommodation and to ensure that the situation is managed as smoothly and sensitively as possible.

Councillor Stephen Thomas, lead member for Adult Services and Chair of the council’s Adult Services Committee, added: “As ever, the council’s priority is to ensure that older people who need support receive good quality care to ensure their safety and wellbeing.

“Local people can be reassured that monitoring the quality of care home provision in Hartlepool is a top priority for the Adult Services Committee in the coming year.”

The closure of Manor Park will put even more pressure on the availability of places.

Just last month a senior hospital manager said at one point recently there were no free places in Hartlepool meaning patients were spending the equivalent of more than six months in hospital beds unecessarily.