Mum's the word for Hartlepool restaurant pair

Mother and son Beverley and Jack Williamson are keeping it in the family at McDonald's Hartlepool Marina restaurant.

Tuesday, 15th November 2016, 2:28 pm
Updated Wednesday, 16th November 2016, 4:34 pm
Jack and Beverley Williamson

Beverley Williamson, 42, has been with the restaurant chain for 24 years and is now an operations consultant, looking after five outlets across Sunderland and Hartlepool, while 17-year-old Jack combines his business studies course at Brinkburn sixth form college with a role as a part-time Floor Manager, having worked his way up form crew member since joining the firm six months ago.

“McDonald’s has such a friendly atmosphere – my favourite thing about working there is all the different people you meet,” said Beverley.

“I love speaking to the different customers and staff every day and I love all the kids who come into the restaurant. I started as a crew member and worked my way up and it’s great to see my son having equally as good a time”

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New research from McDonald’s underlines the positive impact of a multi-generational workforce as 16-year-olds born in the year 2000 enter the workforce for the first time.

The firm commissioned a census of 5,000 people representing each of the five working generations, which found the chance to work with people of different ages was a key priority for 72% of people born before 1964, compared to 56% of those born after 1980.

McDonald’s franchisee Jasper Maudsley owns 10 restaurants across Sunderland and Hartlepool: “Here at McDonald’s, we pride ourselves on employing people who can all offer us a wealth of experience and knowledge, as well as a fresh perspective,” he said.

“Everyone from the staff members to the customers can benefit from working with people of all ages and my teams are always helping each other out.

“Beverley and Jack are highly-valued members of the team, and are very popular with their fellow crew members and regular customers. I am thrilled to have employees like them working in my restaurants and admire their dedication.”

McDonald’s UK chief people officer Claire Hall said: “Despite growing numbers of older and younger workers, the value of a multi-generational workforce to business is little understood.

“Teams that bring together a mix of people of different ages and at different life stages are fundamental to creating a happy and motivated workplace and delivering a great customer experience. The age range of our people now spans an incredible 75 years.”