Health Watch: Focussing on out-of-hours services

WORK is well underway in preparing for our next major investigation – focusing on patient experience of out-of-hours services.

It starts with a workshop event in Hartlepool Borough Hall from 10am to 12.30pm on Monday, March 23.

A presentation will outline how services are currently provided, followed by workshops on service provision.

The workshop will be followed up through activities where groups and individuals can tell us about their experiences. Findings will be reported to the Hartlepool and Stockton CCG Locality Group, the Health and Wellbeing Board of Hartlepool Borough Council and will be available to the public via the Healthwatch Hartlepool website.

To attend the workshop, contact Carol Slattery on (01429) 262641.

Healthwatch Hartlepool held its latest Lifelong Conditions seminar at the Wynyard Road Community Centre. It focused on neurological conditions, including Motor Neurone Disease, Parkinson’s Disease, multiple sclerosis, epilepsy and stroke.

Speakers included Colin Pearson (Motor Neurone Disease Association), Karen Lister, (Parkinson’s Disease specialist nurse from Hartlepool NHS Foundation Trust), and Keith Craven, (MS Society Teesside branch).

The seminar highlighted the devastating effect neurological conditions can have on patients and their families, and demonstrated the marvellous support from clinicians and charities. Lifelong Conditions representative Evelyn Leck said: “Feedback received has been extremely positive and everyone who attended left with a much greater understanding of these conditions.”

Our next Lifelong Conditions event will focus on thyroid and related conditions. Full details will be on our website soon.

Our Enter and View team has now completed its visits to 20 residential care homes in Hartlepool. They have focused on the care and support which residents with dementia receive.

The reports are being finalised and will be presented at the Adult Services Policy Committee of Hartlepool Borough Council in June.

l Further dates for the diary:

Outreach sessions in March are held at the following locations;

Central Library – March 19 from 10am to 12pm.

Throston Grange Library – March 25 from 10am to 12pm.

Come along and have your say on health and social care services in Hartlepool.