Paying price of postage
I have always been under the impression that councils are not out to make a profit.
I recently ordered a birth certificate and was told, as I couldn’t collect it, I would have to pay £4 for recorded delivery.
It came through my letterbox as ordinary mail.
I noticed that it had cost £1.63.
I wrote to the Register Office to inform them what had happened and was told that I could have sent a stamped addressed envelope.
I was not told that at the time.
The £4 is a “handling” fee and for postage.
Was I really charged £2.37 for putting a piece of paper in an envelope?
Elizabeth Marshall,
Avebury Drive,