Vertu Hyundai Peterlee general sales manager Hayley Vout receives prestigious company award

Hayley Vout, general sales manager at Vertu Hyundai Peterlee, has been awarded Vertu’s Sales Manager of the Year for her exceptional leadership and consistent delivery of outstanding results.

The company said Hayley has driven success across both new and used car departments at the Mill Hill dealership, which has previously been recognised by Hyundai as one of its leading dealerships in the UK.

Under Hayley’s leadership, both new and used car sales have been ahead of plan, with customers able to choose from Hyundai’s range of models, including the likes of the i10 and Tucson, and the award-winning IONIQ range of electric vehicles.

This achievement places Hayley at the “very top of the Hyundai division for used car performance, highlighting her commercial acumen and ability to maximise opportunities in a competitive market”.

Beyond financial success, Vertu said Hayley has invested heavily in her team’s development, mentoring and training colleagues to help them progress in their careers.

This commitment has created a culture of growth and ambition, ensuring long-term success for the dealership and helping to mould a team that continues to provide customers with “the best possible experience from the moment they walk through the door”, as reflected by continually impressive customer service scores.

Her leadership has been instrumental in Peterlee Hyundai achieving the number one position on the Vertu Balance Scorecard and securing perfect Great Place to Work scores.

Vertu added: “These accomplishments underline her ability to deliver results while fostering a positive and inclusive workplace culture.”

Hayley said: "This award is a reflection of the incredible team at Peterlee Hyundai.

"We’ve worked tirelessly to deliver results that matter with a focus on customer satisfaction and team development.

“Balancing strategy with day-to-day management has been key and I’m proud of how we’ve built a culture that thrives on collaboration and accountability."

Robert Forrester, the chief executive of Vertu, congratulated her on her award and added: "Hayley has consistently demonstrated what great leadership looks like.

"Her ability to combine commercial performance with a strong customer focus has delivered exceptional outcomes.

“She’s a role model for the division and a driving force behind its success."