How to apply for benefits online during coronavirus restrictions

A number of council buildings have been closed to help limit the potential spread of the virus and the civic centre reception will only deal with critical inquiries from Monday, March 23.

People can apply for Housing Benefit, Council Tax Support and Free School Meals through the council’s website at https://www.hartlepool.gov.uk/housingbenefit

Claim forms can be completed and submitted through the site.

Supporting information or documents relating to a claim can be sent including by smartphone using the link https://www.hartlepool.gov.uk/upload-documents

Any change in someone’s circumstances can be sent by via

https://www.hartlepool.gov.uk/info/20127/benefits_and_grants/308/change_in_circumstances

Customers can also post any supporting information or paper documents relating to their claim in a drop off box in reception at the Civic Centre which will be forwarded to the council's Benefits Team on a daily basis.

Further advice is available by calling (01429) 284188.