LEGAL EAGLE: How legal firms are meeting the issues of this pandemic

History is important (we would know, we’ve been around for over 175 years) but so is the ability to move forward and take advantage of the latest digital updates in the industry. As firms continue to offer more and more services to an ever-growing client base – what’s important is that we future-proof.

Like any other sector, the technologies available to the law profession continue to grow. We’ve embraced the digital era we find ourselves in, adapting our operations and using these echnological advancements to our advantage to make the process as simple and straightforward as possible for our clients. Here are just a few ways the industry is evolving, and how they can benefit you…

Digital signatures

Nobody could have predicted how 2020 would pan out, but with technology always one step ahead our industry didn’t have to grind to a halt. While many were left unable to operate, houses continued to sell, businesses continued to innovate, and families continued to separate – meaning solicitors continued to be required.

Despite meeting in person – and even sharing pens – being prohibited, then discouraged, papers could be signed, and proceedings could move forward thanks to the digitation of signatures.

Virtual meetings

Platforms like Zoom, Microsoft Teams and WhatsApp video chat have really come into their own recently, and while many were simply using them for weekend quizzes, the law industry capitalised with the introduction of virtual meetings.

Of course, security is the number one concern, but all platforms used are fully encrypted meaning any personal or sensitive material is fully protected.

A visit to the solicitor often meant planning your day around the appointment – taking time off work, traveling to offices, finding and paying for parking. With a virtual meeting, you can not only speak to your solicitor but see them on a screen too, meaning we don’t interrupt your busy schedule, but the personal connection isn’t lost either.

Cloud-based communication

Say goodbye to the spreadsheets and word documents of yesteryear – cloud-based tools are taking over.

As technology continues to evolve and become more accessible, several firms are having their heads turned by software. From scanning and reading documents to handling emails and communications, cloud-based tools allow solicitors and clients to work together in real time, while also reducing time spent on simple administrative tasks.

Document review

Many have had their doubts, but there’s no denying that technology can make the process easier for both solicitor and client.

The volume of data and information received by both parties in a transaction is time-consuming to say the least – which is where a document review tool can step in. This software can be programmed to sift through hundreds of documents simultaneously, removing duplicates and pulling out key sections to be checked, which in turn reduces human time required significantly.

Have you got a legal matter you need advice to solve? Call Tilly Bailey & Irvine’s Solicitors in Hartlepool on 0333 444 4422 or visit their website to make a free initial enquiry about local legal services.