When Hartlepool Support Hub will be operating over Easter - and how you can get help

Hartlepool Support Hub will still be available at key times across the Easter weekend to support residents who are self-isolating, or otherwise unable to leave their home.

Although it will be closed on Good Friday and Easter Sunday, it will operate extended hours on Saturday and will be available between 10am and 4pm.

It will also be open on Easter Monday between 10am and 1pm.

The hub offers information and advice, emotional support, delivery of shopping, newspapers, prescriptions and links to other support services.

The support hub has received more than 2,500 calls and delivered over 350 food parcels and 300 prescriptions to people across the borough to date.

Jill Harrison, Hartlepool Borough Council’s Director of Adult and Community Based Services, said they will also be sending text messages to those particularly at risk over the Easter weekend.

She said: “These are unprecedented times and we wanted to ensure our Support Hub is available to residents over the Easter weekend.

“However, we won’t be open on Good Friday or Easter Sunday so I would encourage residents to plan ahead if they need support.

“We’re extending our opening hours on Saturday and we’re also opening on the Easter Monday bank holiday to ensure plenty of support is still available to residents.

“We’re also sending text messages to those people particularly at risk.

“My message to residents is simple, we are here to help you and I would also like to take this opportunity to place on record my thanks to staff and volunteers who are working this weekend.”

The hub has received support from the Hartlepool Foodbank, which has supplied food parcels to those in need.

It has also seen help from numerous staff and volunteers, such as an instructor at Carlton Adventure, who has taken up a role as a driver delivering food and prescriptions to help those in need at this time.

The network is to help anyone in Hartlepool who is self-isolating or otherwise unable to leave their home during the coronavirus outbreak.

To contact, email [email protected] or call 01429 272905.

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