'Well-spoken lady' attempts to con Hartlepool households over £150 council tax rebate
Hartlepool Borough Council’s trading standards department has warned residents to be careful after a “number of households” were asked for their bank details in a phone call from a lady claiming to work for the council.
It said the “well-spoken lady” requested bank details in order to process a £150 council tax refund.
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Hide AdResidents are asked to hang up and not to provide any details.
Hartlepool Trading Standards said: “Please be very careful should you receive a telephone call claiming to relate to a council tax refund.
"A number of Hartlepool households have taken a call from a well-spoken lady claiming to be from Hartlepool Borough Council. She requests bank details over the phone in order to allow the processing of a £150 council tax refund.
“This is a scam. Please just hang up and do not provide any details. We request that you advise any relatives who may not see this facebook alert to be on their guard.
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Hide Ad“If you would like advice regarding a scam please speak to a member of the trading standards team on (01429) 523362.”
The scam warning comes as Hartlepool households are due to receive their £150 council tax rebates as part of a national scheme aimed at easing the impact of soaring energy bills.
All households living in property bands A to D will receive the one-off payment and the council has decided extend the rebate to Band E properties as well.
Non-direct debit payees will be written to by the council during April outlining how to claim their rebate.